Everything You Need to Know Before You Get Started
We’ve gathered the most common questions our clients ask about translation, localization, turnaround times, pricing, and more. If you don’t see your question here, feel free to info@nextranslate.ai.

What Does HIPAA Compliant Translation Mean?
HIPAA is a US Law that protects private patient health information. To be HIPAA compliant means that we follow a very strict set of rules to keep all patient data safe and secure. We use encrypted systems and have special procedures in place to protect this information.
What is a “Back Translation” and Why Would You Need One?
A “back translation” is a part of our quality check process. After we translate your document from english to another language, a completely different translator then translates it back to English. We then compare this new English version to your original one to check for any differences in meaning. This is usually used for sensitive documents like those for clinical trials.
Do Our Translators Have Medical Degrees?
A lot of our translators have advanced degrees or professional work experience in health and science fields like biology, chemistry, or medicine. We always match your project to a translator who has a background in your specific subject. They are all expert linguists and subject matter experts.
What is a Linguistic Quality Assurance (LQA) Check?
This is the final check that we do on your translated document where a review done by a second native-speaking medical expert who did not do the original transaction. They check for any small mistakes in grammar, style, or consistency to make sure that the final document is perfect.
How Do We Handle Rush Jobs for Clinical Trial Papers?
We know that clinical trial work has very tight deadlines which is why we have a separate process for these urgent projects. Our best medical translators team can work together to get the job done quickly while still following all of our important quality check steps.
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